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Pick the route that gets you a useful answer fastest.

Four direct channels for support, sales, press and security — or use the form below and we'll route it to the right person.

Help with your filing

Stuck on a cage, missing a relief, or something on the platform isn't behaving. Real humans reply, Monday to Friday.

support@taxwise.lkEmail support
Sales & partnerships

Pricing for accounting firms, multi-seat plans, partnerships with CA practices and corporates planning rollouts.

sales@taxwise.lkTalk to sales
Press & media

Interview requests, embargoed briefings, and expert commentary on Sri Lankan tax policy and the 2023/2025 amendments.

press@taxwise.lkPress inquiries
Security disclosures

Responsible disclosure of security issues. PGP key on request. 90-day disclosure window from initial triage.

security@taxwise.lkReport a vulnerability
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We're a small team; we read every message. Expect a reply within one business day off-season, faster during filing season.

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Where we are

Made in Sri Lanka.

Sri Lanka

171/D35, Nelumpokunagama, Alawwa. A distributed Sri Lankan team — reach us first by email and we'll find time to talk.

General
hello@taxwise.lk
Hours
Mon–Fri · 09:00 – 18:00 IST
Response times

What to expect after you write to us.

These are commitments, not measured averages — we're heading into our first filing season. From September 2026 onwards we'll publish our actuals quarterly on the status page.

Filing season (Sep–Nov)
Within 1 business day
Mon–Fri, extended hours during the November deadline run-up
Off-season
Within 1 business day
Mon–Fri, 09:00–18:00 IST
Critical (locked out, IRD rejection)
Within 4 business hours
Mon–Fri during business hours
Press inquiries
Within 2 business days
Initial reply or acknowledgement
Security disclosures
Within 24 hours
Initial triage; 90-day responsible-disclosure window

Get filing-ready
for 2025/2026.

Create your free account and prepare your return in under twenty minutes. No credit card required.

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Filing opens Apr 2026 · Final return for Y/A 2025/2026 due 30 Nov 2026.