Question 1

What does TaxWise do, and what do I still do myself?

Accepted Answer

TaxWise works out your tax, applies every 2025/2026 relief you qualify for, and prepares your schedules cage by cage with a filing guide. You then sign in to the IRD e-Filing portal and submit the return yourself. We never submit, sign or file anything on your behalf.

Question 2

How do I report freelance income paid in USD?

Accepted Answer

Enter each payment in rupees at the rate your bank used on the day the money reached your Sri Lankan account. The credit advice shows it. Foreign income remitted to a Sri Lankan bank is taxed at no more than 15%. Keep the advices and your invoices. Freelance and foreign income are on the Pro plan.

Question 3

The APIT on my payslips doesn’t match TaxWise. What now?

Accepted Answer

APIT is worked out month by month from your projected salary; your return uses the actual year. Bonuses, a mid-year raise, a second employer (who deducts without relief) or the April 2025 relief change all cause gaps. Use the APIT figure on your employer’s T-10 certificate as your credit. Paid too much? The difference becomes a refund claim. Too little? You pay the balance.

Question 4

How does the bank-statement reader work?

Accepted Answer

Upload a statement PDF and the reader goes through each credit line, suggesting what it is: salary, interest, a client payment or a transfer between your own accounts. Nothing goes into your return until you confirm or change every line. It’s part of bank-statement reconciliation on Standard and up.

Question 5

How do I claim the Rs 1,800,000 personal relief?

Accepted Answer

You don’t need to do anything. Every resident individual gets Rs 1,800,000 once a year (it was Rs 1,200,000), and TaxWise takes it off before any tax is worked out. If you have two employers, only your primary one applies it monthly; your return evens it out.

Question 6

Can I claim relief for solar panels?

Accepted Answer

Yes, up to Rs 600,000 for a solar PV system on your home. Keep the installer’s invoice and your grid connection agreement, and upload them to your document vault so they’re ready if the IRD asks. TaxWise caps the claim for you.

Question 7

How do I submit my return on the IRD e-Filing portal?

Accepted Answer

Export your schedules from the Pay & file step and open the filing guide. Sign in to the IRD e-Filing portal with your TIN, then enter each figure in the cage the guide shows, one by one. Submit, and save the acknowledgement. The return for Y/A 2025/2026 is due 30 November 2026.

Question 8

When are the SET instalments for 2025/2026?

Accepted Answer

Four quarterly instalments: 15 August 2025, 15 November 2025, 15 February 2026 and 15 May 2026. Any final balance was due 30 September 2026. Pro estimates each instalment from your income and reminds you before every date.

Question 9

How do I delete my data or my account?

Accepted Answer

Go to Settings, then Your data. Download a copy first if you want one, then choose Delete account. Records tied to a return are kept for the seven-year statutory period and then deleted within 30 days; everything else goes when you delete.

What can we help you file?

The questions people ask most this season

Eight topics, sorted by what you need.

When you want the whole picture.

Still stuck?

Get filing-ready for 2025/2026.

The questions people ask most this season

01What does TaxWise do, and what do I still do myself?Getting started

02How do I report freelance income paid in USD?Income sources

03The APIT on my payslips doesn’t match TaxWise. What now?Income sources

04How does the bank-statement reader work?Income sources

05How do I claim the Rs 1,800,000 personal relief?Reliefs & deductions

06Can I claim relief for solar panels?Reliefs & deductions

07How do I submit my return on the IRD e-Filing portal?Filing & submission

08When are the SET instalments for 2025/2026?Payments & deadlines

09How do I delete my data or my account?Privacy & security

Eight topics, sorted by what you need.

When you want the whole picture.

Still stuck?

Get filing-ready for 2025/2026.